Disruptions and outages
We keep the temperature at the right level and the power on with almost 100% reliability in all conditions. We react quickly to incidents and always inform our customers without delay. Please contact our Customer Service if you notice, before us, that not everything is working as it should.
Is there a power cut, or do you have questions about heating distribution?
Please contact our fault service to report a fault, or for information about outages and disruptions:
Disruptions on map
We update all disruptions and outages on our disruption map. There you can easily check whether there is a power cut or district heating outage in your area.